IT Coordinator

AtDungarvin, we are more than a provider of support services;we’rea mission-driven team rooted in respect, inclusion, and person-centered care. Since 1976,we’vebeen dedicated to enhancing the quality of life for people with intellectual and developmental disabilities, including those with mental health, behavioral, or complex medical needs.

Our mission is simple but powerful: respecting and responding to the choices of people in need of supports. This mission guides everything we do; from creating individualized service plans to building strong partnerships with families, teams, and communities.

As aDungarvinemployee,you’llbe at the heart of that mission.

You’llhelp people live meaningful lives on their own terms; supporting their goals, honoring their choices, and empowering their independence.

With services nationwide, our team is united by a shared commitment to making a real difference; one person, one voice, one choice at a time.

Join our nationwide family and let us help you achieve your unique goals and dreams.

WE OFFER
:

• Compensation
  : $75,300
  
  Annually Fixed Rate
• Work Environment
  :
  
  Hybrid schedule based in Mendota Heights, MN. After theinitialorientation period, the role offers flexibility with the opportunity to work remotely 1-2 days per week.
• Team Culture
  :
  
  Collaborative, service-driven, and solutions-focused; we value accountability, flexibility, and continuous learning.
• Work Schedule
  :
  
  Typically, 8 AM - 5 PM CST,flexibility available(with occasional flexibility to meet deadlines or support key initiatives across all U.S. time zones.)
• Retirement Plan
  :401 K plan with employer match after one year of service.
• Time Away
  :
  
  PTO that increases with tenure, PTO donation options, and paid sick leave
• Employee Perks
  :
  National Brand Discounts, Employee Referral Program, and Employee Assistance Program
• Job Mobility
  :
  
  Dungarvinsmulti-state footprint allows internal job mobility nationwide.
• Insurance & Health
  :
  
  Medical, dental, and vision coverage, pet insurance, supplemental insurance options, and flexible spending and health savings accounts (FSA and HSA). Plus, 100% company-paid long-term disability and life insurance.

As our IT Coordinator
,you'llserve as the operational backbone of our Information Services team, helping keep technology running smoothly across a multi-site organization. In this role,you'll coordinate IT operations, support enterprise technology initiatives, manage technology assets, and partner with internal teams to deliver exceptional service while driving continuous improvement.

• IT Operations Support
  :
  
  Support daily IT operations by coordinating service activities,assisting the Information Systems team,monitoring workflows, and helping ensure efficient, high-quality service delivery.
• Technology Asset Management
  :
  
  Manage the full lifecycle of enterprise technology assets, including inventory and CMDB accuracy, procurement, deployment, licensing, maintenance, and retirement of hardware and software.
• IT Project Coordination
  :
  
  Coordinate IT projects from planning through completion by tracking timelines, organizing resources, communicating updates, and supporting successful project execution.
• Documentation & Training
  :
  
  Develop andmaintaintechnical documentation, standard operating procedures, training materials, and knowledge resources that enable consistent support and user success.
• Research & Process Improvement
  :
  
  Research emerging technologies, evaluate solutions, andidentifyopportunities to improve systems, processes, and operational efficiency.
• Vendor & Contract Support
  :
  
  Partner with technology vendors to coordinate services, manage technology agreements,monitor costs, and supportpurchasingand contract activities.
• Reporting & Compliance
  :
  
  Maintainaccuraterecords, prepare operational reports, support audits, and help ensure technology assets and processes remain compliant with organizational standards.
• Team Collaboration & Support
  :
  
  Provide technical support, troubleshoot issues, build strong relationships across the organization, and contribute to a collaborative, service-focused IT culture.

MUST HAVE
:

• Education
  :
  Associate degree or Bachelor’s degree in Computer Science, Information Technology, or…