Vice President, Sales Strategy & Programs

Vice President, Sales Strategy & Programs

Revenue Operations

Location:

United States

Reports to:

SVP, Revenue Operations

The Vice President, Sales Strategy & Programs serves as the enterprise architect of Genesys' global sales operating system. Reporting to the SVP of Revenue Operations, this leader translates the Genesys mission and Chief Sales Officer priorities into a clear, scalable, and performance‑driven strategy across direct and indirect routes to market. At Genesys, we are transforming the customer experience landscape with empathy, AI innovation, and global impact.

Joining Genesys means becoming part of a global team that is redefining how organizations engage with their customers through innovation and collaboration. This role leads a global team of approximately 40 professionals and ensures the sales organization operates with structural advantages, operational clarity, and measurable business impact.

• Define and evolve the global direct and indirect go‑to‑market strategy aligned with corporate growth objectives
• Translate market dynamics, competitive intelligence, and performance insights into actionable strategic pivots
• Establish decision frameworks that enable disciplined resource allocation and clear trade‑off decisions
• Partner with regional leadership to ensure strategies are executable, scalable, and aligned to field realities

• Design and govern global partner strategy, segmentation models, and engagement frameworks
• Align partner economics, attribution models, and performance metrics with enterprise growth objectives
• Develop scalable partner programs that balance global consistency with regional flexibility
• Strengthen collaboration between direct and partner sales motions to drive coordinated growth

• Own the multi‑year sales transformation roadmap spanning revenue processes, systems, and tools in partnership with Sales and IT leadership
• Define and operate a pragmatic AI strategy embedded across seller and partner workflows
• Translate emerging technologies into measurable productivity gains and improved conversion velocity
• Modernize the sales operating model to simplify workflows, expand seller capacity, and improve revenue predictability

• Establish and operationalize consistent KPIs across field sales and partner motions
• Lead executive‑level performance reviews, connecting results to strategic intent and root‑cause analysis
• Prepare executive‑ready narratives that synthesize strategy, risk, and forward‑looking recommendations
• Reinforce clarity of priorities through structured leadership forums and governance cadences

• Deliver a unified global sales operating system
• Create structural clarity across direct and indirect growth engines
• Enable AI‑driven productivity gains with measurable return on investment
• Simplify the seller experience and optimize partner economics
• Provide executive‑level visibility and decision rigor across the revenue organization

• Demonstrate enterprise‑scale sales strategy leadership experience within SaaS or technology organizations
• Lead global, matrixed teams with a builder mindset and operational discipline
• Exhibit deep expertise across direct and partner routes to market
• Deliver measurable sales transformation and operating model modernization outcomes
• Translate strategy into executable field programs with clear performance impact
• Influence C‑level stakeholders through executive presence, analytical rigor, and collaborative leadership

• Experience leading revenue operations or sales strategy within high‑growth cloud or AI‑driven organizations
• Demonstrate advanced financial acumen and resource optimization expertise
• Operate effectively in complex, global environments with cross‑functional alignment

$ - $

This role has a market‑competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location.…