Product Operations Project Manager

JOB TITLE: Product Operations Project Manager
LOCATION: Menlo Park, CA;
New York, NY;
Washington, DC;
Seattle, WA.
DURATION: 3/10/2026 - 9/9/2026
PAY RANGE: $93 - $103/hr.

TOP 3

SKILLS:

• 10+ years of experience in operations, consulting, or similar roles within a tech company, with 7+ years of project or program management in a corporate environment.
• Strong analytical expertise, including proficiency or basic knowledge in tools such as Excel and SQL for data‑driven decision‑making and reporting.
• Proven ability to manage complex projects, define project scope, execute plans, and drive risk, compliance, and cross‑functional collaboration at scale.

Company:
Our client is a Fortune 500 multi‑national technology company headquartered in Menlo Park, CA.

Job Description:
The Product & Regulatory Operations org is a vital part of the company's commitment to user and business safety on its platforms, delivering operations for emerging and critical priorities across the company and Global Operations and in close partnership with product/eng, legal, and XFN stakeholders.

As a Product Operations Project Manager, you will work on projects that will help drive growth, engagement, and quality of products. We are looking for experienced professionals with a strong background in program/project management, excellent communication skills, and a proven ability to build and maintain relationships with global stakeholders. Your role involves aiding in planning, executing, and monitoring projects, possibly developing plans, tracking progress, and updating stakeholders.

An ideal candidate will promote cross‑functional engagement and communicate program progress to key stakeholders.

Additionally, we seek someone who has a passion for diving deep to understand where and how these are manifesting on our platforms. This individual has a demonstrated ability to leverage large data sets and advanced tooling. They will also have strong analytical & investigative skills and should be comfortable with ambiguity and experimentation.

• Support project scope, develop and execute project plans for supported programs
• Drive effective, concise, and persuasive program communications/collaboration, including:
  • Root cause analysis
  • Internal/external escalations coordination
  • Communications to leadership
  • Business recommendations for broader stakeholder groups
• Identify gaps in strategy, systems, and processes to support growth at scale
• General program management to define project scope, develop and execute plans, drive risk and compliance activities
• Showcase grace under pressure and ensure effective and timely collaboration with multiple internal stakeholders
• Adapt to changing requirements and prioritize escalation requests effectively
  
  Strong analytical and investigative skills, experience leveraging large data sets and advanced tooling

• 10+ years of experience in operations for a tech company, consulting, operations, or similar roles
• Strategic thinking with a proven track record of enhancing customer experience through innovation and continuous improvement
• 7+ years project or program management experience in a corporate environment
• Strong communication skills and ability to build relationships and influence stakeholders across functional boundaries and globally
• Ability to make judgments under tight deadlines and competing priorities
• Proficiency/basic knowledge in analytical tools (e.g., Excel, SQL) for driving analytics, reporting, and operational decision‑making
• Experience driving collaboration of cross‑functional teams, coordinating effectively, and inspiring others
• Experience communicating effectively via various formats, time zones, and audiences, including within operations teams and across key stakeholders and senior leadership

Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position.

These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate or annual salary only, unless otherwise stated. In addition to base compensation, full‑time roles are eligible for Medical, Dental, Vision, Commuter and 401K benefits with company matching.