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Customer Success Mgr./ CSM

Senior Manager, Customer Success - Digital Accounts

Job in Menlo Park, San Mateo County, California, 94029, USA
Listing for: Genesys Cloud Services, Inc.
Full Time position
Listed on 2026-03-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
  • Management
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading tech company is seeking a Manager of Customer Success to lead a team dedicated to improving customer adoption and loyalty. This role involves overseeing performance metrics, developing customer success strategies, and fostering collaboration between teams for optimal customer experiences. Ideal candidates will have a strong background in customer success management, a university degree, and the ability to inspire and lead cross-functional teams effectively.
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Position Requirements
10+ Years work experience
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