Alumni Mobility Mentor​/Career Coach

About Job Train

Job Train serves individuals across the Bay Area through multiple career and training centers. We create an environment where our staff reflects the diversity of the communities we serve, fostering a safe and welcoming space for all participants. Our programs are designed to provide clients with the skills, support, and long-term guidance needed to achieve sustainable career growth and economic independence.

This role will work closely with graduates of Job Train programs to provide career coaching, mentorship, workforce navigation, education pathway planning, and ongoing support designed to help participants achieve long-term career success and economic self-sufficiency.

This role combines participant-centered coaching, alumni engagement, program development, outreach, workshop facilitation, community-building, data tracking, and partnership coordination.

The position reports to the Manager of Career Development and works collaboratively with Career Development, Employer Engagement, Impact, Training, and Workforce Development teams.

Job Train’s Mobility Mentor Program is rooted in the belief that workforce development extends beyond initial job placement and should support long-term career advancement and economic mobility.

Mobility Mentoring is defined as the professional practice of partnering with participants so that, over time, they may acquire the resources, skills, and sustained behavior changes necessary to attain and preserve economic independence.

The program utilizes the EMPath Mobility Mentoring framework, which combines coaching, goal setting, participant-driven planning, and recognition strategies to support long-term advancement outcomes.

The model includes four core components:

Mobility Mentors provide participant-centered coaching designed to strengthen decision-making, persistence, accountability, and resilience over time.

The Economic Mobility Bridge® serves as a framework and assessment tool that helps participants identify goals and map pathways toward economic self-sufficiency.

Participants lead the goal-setting process while mentors provide accountability, encouragement, support, and resource navigation.

Essential Responsibilities

• Support the growth and long-term development of Job Train’s alumni network through proactive outreach, engagement activities, relationship-building, and community development strategies.
• Maintain ongoing relationships with alumni across multiple cohorts and industries.
• Increase alumni participation in workshops, networking opportunities, employer events, mentorship activities, and continuing education pathways.
• Conduct outreach through calls, emails, texts, Zoom meetings, social media, and in-person engagement activities.
• Support alumni community-building initiatives that strengthen long-term engagement with Job Train.
• Assist with alumni newsletters, success stories, communication campaigns, and outreach strategies.

• Support recruitment, onboarding, and enrollment of participants into the Mobility Mentor Program.
• Educate alumni and participants on the value and benefits of Mobility Mentoring and economic mobility coaching.
• Conduct informational meetings and outreach activities to increase program participation.
• Assist participants with enrollment documentation, goal-setting activities, and engagement plans.
• Develop strategies to increase participant retention and ongoing engagement within the Mobility Mentor Program.

• Provide 1:1 coaching and mentorship focused on career advancement, employment retention, continuing education, and economic mobility.
• Support participants with career planning, goal setting, resume development, interview preparation, job search strategies, and professional communication.
• Help participants navigate barriers impacting career growth, retention, education, and stability.
• Utilize the Economic Mobility Bridge® framework to support participant assessment, planning, and advancement conversations.
• Connect participants to supportive services, educational opportunities, certifications, and workforce resources.
• Maintain regular follow-up and accountability with assigned participants.

• Facilitate virtual and in-person workshops focused on career advancement, economic mobility, professional development, financial wellness, and workforce readiness.
• Coordinate alumni networking events, meet-and-greets, engagement activities, and community-building opportunities.
• Support participant recognition and milestone celebrations.

• Build and maintain relationships with employer partners, educational institutions, workforce agencies, and community organizations that support participant advancement opportunities.
• Collaborate with internal teams to strengthen alumni…