Research Scientist

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* Work Location:

** US - CA - Remote- PST preferred

** Job Title** :  
** Supply Chain Analyst*
* We are seeking a Global Returns Analyst to support our retail channel operations team in the AR/VR industry. The ideal candidate will have experience working with enterprise-level supply chain functions and a strong background in returns management.

** Responsibilities:*
* - Processing RMAs and analyzing driving factors for returns - Partnering with service centers to resolve return-related issues - Resolving discrepancies via Jira cases with service centers - Validating returns and ensuring data accuracy - Filing disputes for all retail customers through their portals and processes - Identifying opportunities for process automation and efficiency improvements - Leveraging AI tools to streamline returns workflows and reporting

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* Required Qualifications:

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* - 6-8 years of experience in RMA processing and returns analysis - Bachelor's degree in applicable field that aligns with a supply chain analyst - Experience using ERP systems, ideally Oracle - Background in consumer electronics retail operations - Strong analytical skills with ability to identify root causes of returns

- Experience with process automation and workflow optimization - Familiarity with AI-powered productivity tools - Proficiency in Jira or similar case management systems - Retail compliance and dispute resolution

Manpower Group is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of Manpower Group and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.