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Tier 2 IT Help Desk Specialist - Mac, SSO & Automation
Job in
Menlo Park, San Mateo County, California, 94029, USA
Listed on 2026-06-24
Listing for:
Career Group
Full Time
position Listed on 2026-06-24
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
Career Group is looking for a proactive Tier 2 IT Help Desk Specialist to support technology efforts in a growing investment firm. This role involves managing Tier 1 and Tier 2 support requests, troubleshooting identity management issues, and optimizing ticketing systems.
With 3–5 years of IT support experience, candidates should be proficient in managing Mac environments and scripting for automation. The position offers a competitive salary of $100K – $120K, along with benefits.
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