User Experience Researcher, Qualitative

Our UX Research team is designing for the broad spectrum of human needs, which requires us to understand the behaviors of the people behind them. Our researchers tackle some of the most complex challenges to gain insights into how people interact with each other and the world around them, and work collaboratively to contribute new ideas to products that impact the experiences of billions of people on a global scale.

This job description represents different full-time roles across Meta.

We use a variety of qualitative and quantitative methods to accomplish our goals, including surveys, focus groups, field studies, usability tests, and 1:1 interviews. We value a wide-range of perspectives and stem from many different backgrounds.

User Experience Researcher, Qualitative Responsibilities:

Work closely with product and business teams to identify research topics

Act as a thought leader in the domain of research, while advocating for the people who could use our products

Design and execute end-to-end custom primary research using a wide variety of methods

Design studies that address both user behavior and attitudes

Effectively manage and prioritize research plans through ambiguous and fast-changing environments, align and efficiently execute critical insights and work with a large group of stakeholders

Communicate results and illustrate suggestions in compelling and unique ways

Work cross-functionally with design, product management, content strategy, engineering and marketing

Generate insights that both fuel ideation and evaluate designs

Minimum Qualifications:

Bachelor's degree with 13+ years of relevant experience in user experience, applied research and/or product research and development or a Master's degree and 11+ years relevant experience, or PhD and 8+ years relevant experience

Experience conducting In-Depth Interviews or Focus Groups and Concept Testing or Usability Testing Interest in and experience executing hands-on, primary research

Experience translating research findings into strategic narratives

Work independently and autonomously

Preferred Qualifications:

Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies

Degrees in a human behavior related field, such as Human-Computer Interaction, Psychology, Sociology, Communication, Information Science, Media Studies, Computer Science, or Economics

Experience with design tools, design systems, or developer/designer productivity tooling

Experience partnering with design leadership on strategic research that shapes product direction

Familiarity with AI-powered workflows or research on how AI changes professional practices

Experience with consumer products, consumer insights, or product development

About Meta:

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and Whats App further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally…