PTC Windchill Application Manager (DBA)

PTC Windchill Application Manager (DBA)

Menlo Park, CA (Hybrid)

We are seeking an experienced PTC Windchill Application Manager (DBA) to lead the installation, configuration, administration, and optimization of the PTC Windchill database infrastructure supporting Client's Infrastructure PLM Reboot—a Priority 1 (P1), business-critical transformation initiative.

This role will provide dedicated database architecture and application management expertise to support a rapidly growing Product Lifecycle Management (PLM) environment managing 120,000+ parts, increasing product complexity, and a diverse manufacturing ecosystem spanning multiple ODM partners.

The successful candidate will be responsible for ensuring a highly available, secure, and scalable Windchill database platform while supporting engineering operations that process 600+ Engineering Change Orders (ECOs) per month. This dedicated role enables the PLM engineering team to maintain SLA commitments for ECO processing without being diverted to database architecture and infrastructure activities.

• Windchill Database Administration
• Infrastructure PLM Reboot Support
• Application Management & Production Support
• Performance & Scalability
• Engineering Change Management Support
• Security, Compliance & Governance
• Stakeholder & Vendor Management

• 10+ years of enterprise database administration experience.
• 5+ years supporting PTC Windchill environments in production.
• Strong experience installing, configuring, and administering Windchill database infrastructure.
• Expertise with Oracle Database and/or Microsoft SQL Server supporting Windchill deployments.
• Experience with database performance tuning, backup/recovery, high availability, and disaster recovery.
• Strong understanding of PLM data models, BOM structures, engineering change processes, and configuration management.
• Experience supporting large-scale engineering environments with high transaction volumes.
• Knowledge of ITIL Incident, Problem, Change, and Release Management processes.
• Excellent troubleshooting, analytical, and stakeholder management skills.

• PTC Windchill Administration certification.
• Experience supporting cloud-hosted or hybrid Windchill environments.
• Experience with infrastructure automation and scripting (Power Shell, Shell, Python).
• Knowledge of Linux and Windows server administration.
• Familiarity with CAD integrations, ERP integrations, and manufacturing systems.
• Experience with Kubernetes, virtualization, or containerized infrastructure is desirable.
• Oracle DBA or Microsoft SQL Server DBA certification is a plus.

• PTC Windchill Administration
• Database Architecture & Administration
• Oracle / SQL Server Database Management
• PLM Infrastructure
• Engineering Change Management (ECO)
• Product Lifecycle Management (PLM)
• Performance Tuning & Capacity Planning
• Backup & Disaster Recovery
• Production Support & Application Management
• High Availability & Business Continuity
• Infrastructure Modernization
• Stakeholder & Vendor Management

• Maintain 99.9%+ database availability for the Windchill production platform.
• Successfully deploy and stabilize database infrastructure supporting the Infrastructure PLM Reboot.
• Sustain performance for 120K+ managed parts and increasing engineering workloads.
• Support uninterrupted processing of 600+ Engineering Change Orders (ECOs) per month.
• Meet SLAs for database performance, incident resolution, and recovery objectives.
• Deliver scalable database architecture supporting future product growth and ODM expansion.
• Reduce recurring database incidents through proactive monitoring, optimization, and automation.
• Ensure secure, compliant, and resilient database operations aligned with enterprise standards.

Client's Infrastructure PLM Reboot is a strategic initiative that will significantly expand the scale and complexity of the Windchill environment. With over 120,000 managed parts, rapidly increasing product complexity, and manufacturing across multiple ODMs, the database layer has become a critical component of overall platform reliability.

At the same time, the PLM organization processes more than 600 Engineering Change Orders every month, requiring the engineering team to remain focused on product lifecycle operations and SLA commitments. Assigning database architecture, installation, configuration, and infrastructure management to existing application resources would introduce unacceptable operational risk.

This dedicated PTC Windchill Application Manager (DBA) role provides the specialized expertise required to build, optimize, secure, and operate the Windchill database platform while enabling the PLM team to focus on engineering execution and business-critical product delivery.