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Senior AI-Driven Observability Support Engineer
Job in
Menlo Park, San Mateo County, California, 94029, USA
Listed on 2026-08-22
Listing for:
Snowflake
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Snowflake seeks an experienced Senior Technical Support Engineer to act as a trusted technical resource for customers using Observe, its AI-powered observability platform. You will troubleshoot complex issues, collaborate with product and engineering, and help shape support processes and documentation.
Responsibilities include owning high-priority escalations, improving performance with dashboards and monitors, and mentoring junior engineers while participating in on-call rotations.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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