Application Manager — PTC Windchill (Infra PLM Systems
Job in
Menlo Park, San Mateo County, California, 94029, USA
Listed on 2026-08-22
Listing for:
Global Connect Technologies
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
Systems Administrator, IT Infrastructure, IT Business Analyst, IT Project Manager
Job Description & How to Apply Below
- Own Windchill PLM processes including item/part master data, BOMs, life cycles, and ECR/ECO workflows
. - Manage CAD/PDM collaboration including Creo, work spaces, check-in/check-out, versioning, and document management
. - Gather requirements, prioritize enhancements/defects, and develop user stories and acceptance criteria.
- Define and track KPIs related to adoption, stability, cycle time, and backlog health.
- Lead UAT planning, readiness, go/no-go decisions, and production rollouts.
- Act as the escalation point for production incidents and drive RCA, troubleshooting, and resolution
. - Coordinate with PTC/vendor support for technical escalations.
- Maintain runbooks, knowledge-base documentation, and training materials.
- Own RBAC, access governance, provisioning/deprovisioning, and least-privilege controls
. - Support DEV/TEST/PROD environments, release coordination, configuration checks, health checks, and upgrade readiness.
- Partner with engineering teams on upgrades, patching, monitoring, and operational tooling
.
- s15+ years of overall IT/application experienc
e with at least 5+ years of PTC Windchill PLM implementation experienc
e - .Strong experience managing enterprise applications end-to-end, including configuration, UAT, rollout, and production support
- .Hands-on experience with PTC Windchill PDMLin
k - .Strong understanding of PLM/PDM, BOM management, change management, workflows, life cycles, attributes, and template
s - .
Experience with
Creo + Windchill workspace
s and CAD collaboration - .Strong incident management, troubleshooting, and RCA skills
- .Experience working directly with vendors for technical escalations and support
- .Knowledge of RBAC, SSO fundamentals, access governance, and enterprise compliance control
s - .Experience supporting multiple environments and managing releases/upgrades
- ls Windchill configuration and administrati
- onCreo / Windchill integrati
- onPLM/PDM implementation and production suppo
- rtECR/ECO and change contr
- olCAD document manageme
- nt Application governance and complian
- nt Strong communication and stakeholder management skil
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