Technology Business Partner - Sourcing & Procurement in Menlo Park

Technology Business Partner
- Sourcing & Procurement

The Technology Business Partner (TBP) for Sourcing & Procurement is the single accountable delivery owner for the application portfolio supporting source-to-pay - sourcing, contracts, supplier master, buying, invoice and payment processing, and travel/expense/card. As a managed service partner to the client, the TBP owns the full application lifecycle - design, development, integrations, and production support and leads the team that delivers it.

The role is part delivery leadership, part trusted advisor on where the Sourcing & Procurement technology estate goes next. The portfolio is a hybrid 1P/3P estate combining vendor SaaS with custom-built internal applications, so fluency in both - and in the integration and master data layer between them is essential.

• End-to-End Delivery Ownership
• Operational & Strategic Leadership
• People Management & Team Building
• Operational Rigor:
  Metrics & Standards
• Client Stakeholder Management
• Business Engagement & Domain Expertise

• Bachelor's degree in information systems, Computer Science, Engineering, Business, or equivalent practical experience.
• 12+ years in enterprise applications, including 6+ years owning a functional domain end to end (design, development, integrations, and production support).
• 5+ years managing technical and/or functional delivery teams (15-50 people), including hiring, performance management, and career development.
• Proven ownership of a managed service or outsourced engagement - SLAs/KPIs, governance cadence, and scope/change control.
• Hands-on experience with integration patterns and tooling (APIs, iPaaS such as Mule Soft, event-driven and batch interfaces) across a hybrid estate of vendor SaaS and custom-built applications.
• Track record establishing and measurably improving operational metrics and process standards (SDLC, change control, incident/problem management, release management).
• Experience influencing senior business stakeholders and translating ambiguous pain points into prioritized requirements and roadmaps.
• Deep experience across source-to-pay - sourcing, contract lifecycle management, supplier onboarding and master data, catalogs and guided buying, requisitions/POs, invoice processing, and payments.
• Hands-on experience with a major procurement platform
  - Coupa or comparable (SAP Ariba, Oracle Procurement Cloud, Ivalua, Jaggaer, Zip) - including approval routing and delegation of authority.
• Experience integrating procurement to ERP
  - Oracle Fusion Cloud AP, Supplier Master, and PO/invoice matching - and to self-service buying front ends.
• Experience with P2P controls and audit requirements (three-way match, duplicate and fraud controls, SOX-relevant approvals), and with travel and expense platforms such as SAP Concur.

• Consulting, systems-integrator, or managed-service-provider background with commercial awareness (SOWs, change orders, staffing models, utilization).
• Experience leading blended onshore/offshore, follow-the-sun support across US/APAC time zones.
• Large-scale transformation or platform migration experience (legacy ERP to cloud ERP or phased multi-module SaaS rollouts).
• Experience applying automation and AI/GenAI to reduce support toil and accelerate delivery.
• Supplier risk, third-party assessment, or compliance screening integrations; tail-spend automation and e-invoicing/e-compliance mandates.
• Prior technology partner to a CPO, S2P process organization, or category management team, including savings and spend-visibility reporting.