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Onsite IT Support Engineer; Level 1; Menlo Park

Job in Menlo Park, San Mateo County, California, 94029, USA
Listing for: Bit by Bit Inc
Full Time position
Listed on 2026-09-09
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 41000 - 47000 USD Yearly USD 41000.00 47000.00 YEAR
Job Description & How to Apply Below
Position: Onsite IT Support Engineer (Level 1) - Menlo Park

Bit by Bit Inc. seeks an onsite Level 1 Help Desk Engineer in Menlo Park, CA to provide hands-on IT support for a local client. This full-time role covers end-user assistance, hardware setup, basic troubleshooting, and ticketing, with escalation to a remote East Coast team when needed.

Schedule is Monday–Friday, 9:00 AM–5:00 PM, onsite only, with a focus on reliable, patient customer service and operating within standard IT procedures.

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