UX Researcher, Qualitative

UX Research team tackling complex challenges to gain insights into how people interact with each other and the world around them. Methods include surveys, focus groups, field studies, usability tests, and 1:1 interviews.

• Work closely with product and business teams to identify research topics
• Act as a thought leader in research domain, advocating for product users
• Design and execute end-to-end custom primary research using various methods
• Design studies addressing both user behavior and attitudes
• Work independently and autonomously
• Manage and prioritize research plans through ambiguous, fast-changing environments
• Communicate results and illustrate suggestions compellingly
• Work cross-functionally with design, product management, content strategy, engineering and marketing

• Bachelor’s degree with 10+ years relevant experience in UX/applied research/product R&D; OR Master’s with 8+ years; OR PhD with 5+ years
• Experience conducting In-Depth Interviews, Focus Groups, Concept Testing, or Usability Testing
• Experience translating research findings into strategic narratives
• Degree in human behavior field preferred (HCI, Psychology, Sociology, Communication, Information Science, Media Studies, Computer Science, or Economics)