Senior Account Executive, SMB

Job Summary

Sell Comcast Internet, Data, Video and Voice services to small and mid‑size businesses focusing mainly on advanced communications solutions including PRI, Hosted PBX and multi‑location opportunities. As part of the sales process, create and deliver face‑to‑face sales presentations that demonstrate knowledge of the latest Comcast products and services. Promote the sale of bundled products to ensure the optimal solution for the customer.

Sell with the goal of exceeding departmental financial and unit targets. Stay abreast of the competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace.

• Territory development, including local business partnerships and organizational affiliations and local enhancement of Comcast positioning and brand.
• Maintain quality sales records and prepare sales and activity reports as required.
• Support customer satisfaction and provide a positive impression of the Comcast Experience.
• Acquire new business sales of Comcast Commercial Internet, Video and Voice services to small and mid‑size businesses.
• Generate new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships.
• Focus on advanced communications solutions, including PRI, Hosted PBX and multi‑location opportunities.
• Identify improvement areas through a consultative process that enhances prospects ability to communicate more effectively internally and externally to their customers.
• Manage the territory with a high activity and comprehensive business plan.
• Team with technical, customer service and related support staff to ensure end‑to‑end customer sales and satisfaction and thereby drive new revenue growth.
• Maintain a pipeline of qualified prospects that will yield production levels of monthly quota performance and above.
• Remain knowledgeable of Comcast products and services to facilitate sales efforts.
• Achieve and exceed assigned sales and business quality objectives.
• Adhere to all company standards and business professionalism and maintain punctual, regular and consistent attendance.

• Understand our Operating Principles and make them the guidelines for how you do your job.
• Own the customer experience, think and act in ways that put customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff—be enthusiastic learners, users and advocates – especially of our digital tools and experiences.
• Win as a team – make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System – join huddles, make call backs and help us elevate opportunities to do better for customers.
• Drive results and growth and support a culture of inclusion in how you work and lead.
• Do what’s right for each other, our customers, investors and our communities.

• Adaptability
• Communication
• Critical Thinking
• Problem Solving
• Customer‑Focused
• Persuasion
• Professional Integrity
• Resilience
• Technical Knowledge
• Workplace Organization

Base Pay: $75,000.00
Total Target Compensation (Base Pay plus Targeted Commission): $
Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan; most non‑sales positions are eligible for a Bonus.

Additionally, Comcast provides best‑in‑class benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most, including an array of options, expert guidance and always‑on tools that are personalized to meet the needs of your reality.

Bachelor’s Degree preferred. Comcast may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant certifications (if applicable)

5–7 Years of relevant work experience.

Comcast is an equal‑opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.