Senior Engineering Manager, Web & Mobile

We are looking for a seasoned Senior Engineering Manager to lead a web and mobile engineering team responsible for delivering key customer experiences. This role is ideal for a leader who combines strong people management, deep customer empathy, product partnership, and technical judgment, including curiosity and excitement about the possibilities of AI in software development.

The best person for this role will be highly engaged in the customer problems we are solving. They will bring a practical understanding of customer-facing software and help translate customer and business goals into strong technical execution. They will be an active partner with Product, Design, and Quality leaders to help clarify trade-offs and guide the team toward solutions that are scalable, reliable, measurable, and valuable to customers.

This leader will raise the technical bar for the team by staying close to the codebase through code reviews and occasional direct contribution, by engaging knowledgeably with engineers on architecture and long-term platform health, and by setting ambitious targets for performance, quality, and developer productivity. They will coach engineers across a range of experience levels, create clarity in ambiguous situations, and build a high-performing team culture grounded in ownership, learning, collaboration, and strong execution.

They will not simply follow AI trends, but will help the team thoughtfully evaluate and adopt tools and practices that make engineering more effective.

This is a wonderful opportunity for someone looking for an engineering management role that has a transformative effect on customers and the teams building for them.

• Mentor, coach, and develop a high-performing team of 6-8 web and mobile engineers
• Provide clear growth paths through goal setting, regular 1:1s, feedback, performance management, rewards, and recognition
• Maintain a team culture of ownership, empowerment, collaboration, innovation, transparency, and high standards for technical execution
• Lead the development and delivery of customer-facing web and mobile experiences, balancing product outcomes, engineering excellence, delivery predictability, and team health
• Partner deeply with Product Management and Design to understand customer problems and intended outcomes, contributing an engineering perspective to trade‑off discussions, keeping the team oriented around solutions that truly work for customers, and instituting appropriate observability and instrumentation
• Translate product and customer context into strong engineering plans, helping teams decompose work, identify dependencies, manage risk, and deliver iteratively through Agile Scrum/Kanban practices
• Own project and delivery management for the team, including roadmap alignment, resource planning, schedule tracking, release planning, risk management, and proactive escalation of gaps or trade‑offs
• Partner with Quality, Product, and Engineering leaders to ensure web and mobile apps meet functional requirements and non‑functional expectations for performance, scalability, reliability, security, accessibility, and maintainability
• Provide technical leadership and oversight by engaging knowledgeably with engineers on application architecture, library and framework updates, build systems, CI/CD improvements, release processes, testing strategy, performance optimization, and developer productivity
• Ensure the engineering team follows best practices such as designing for reuse, automated testing, code quality, secure development, operational readiness, effective collaboration across platform teams, and thoughtful adoption of AI‑enabled tools
• Provide clear visibility to leadership on priorities, customer impact, delivery status, risks, metrics, and team health through established operating mechanisms
• Develop technical leaders and senior engineers who can raise the bar for architecture, quality, execution, and customer‑focused problem solving across the organization

• 7+ years of experience in the software industry, with 4+ years in engineering leadership, including demonstrated ownership of technical delivery and team development
• Strong…