Forward Deployed Engineer

We've recently invested in an early-stage AI company that's taking on one of the toughest problems for large companies: large-scale transformation projects. If you've ever seen a massive system migration or a finance overhaul, you know how messy these are: years of work, huge budgets, tons of teams, and still, most of them miss the target.

This company is building an Agentic AI platform to fix that. It gives teams a real-time, living map of the whole project: what's been promised, what's actually happening, what's left, and where things might go wrong. It pulls together everything: documents, requirements, code, systems, meetings, even conversations to connect the dots and spot risks before they turn into expensive problems.

They just came out of stealth with over $50 million raised and are already working with big-name customers. The team is small but super sharp, and this is a rare chance to get in early on something big.

Funding: Series A, already with paying customers

What you'll do:

• Work side by side with enterprise customers to understand how they operate and where they get stuck.
• Set up and deploy AI agents and workflows tailored to each customer’s needs.
• Use internal AI tools to organize customer data, fine-tune prompts, check outputs, and improve how the agents perform.
• Help keep a real-time view of what customer teams said they'd do, what they're doing now, and where trouble might be brewing.
• Check the quality and consistency of customer requirements, tests, code, and delivery processes.
• Work with product, engineering, customer success, and go-to-market teams to turn customer needs into repeatable features.
• Spot trends across customers and help steer the product roadmap.
• Build and polish AI solutions for customers that feel like real products, not just one-off projects.
• Own customer outcomes from start to finish- from defining the problem to deployment and ongoing improvements.

The team is in the Menlo Park office three days a week. You'll need to be in the Bay Area or ready to move here.