Customer Service Representative - Part Time
Job in
Menominee, Menominee County, Michigan, 49858, USA
Listed on 2026-06-26
Listing for:
Country Visions Cooperative
Part Time
position Listed on 2026-06-26
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Job Details
Job Location:
LP GAS DEPT MENOMINEE MI - MENOMINEE, MI 49858
Country Visions Cooperative is looking to hire a part‑time Customer Service Representative for our Menominee, Michigan location. This position will report to the Energy Administration Manager.
If you are dedicated to providing excellent customer service and looking for part‑time work with a great company, now is the perfect time to join our team!
Country Visions Cooperative is an agriculture based cooperative dedicated to service and building long‑term relationships from generation to generation. We are proud to trace our roots back to 1923.
Company Benefits for Part‑Time Team Members- Competitive pay, based on experience
- Flexibility
- Company work‑shirts provided
- Can become eligible for paid time off, health insurance, and 401(k)
- Can become eligible for paid parental leave
- Employee Assistance Program
- Health and wellness program
- Respond to customer inquiries regarding products, services, and policies
- Deliver clear, accurate, and timely information across all communication channels
- Address customer concerns and complaints professionally
- Troubleshoot and resolve service or technical issues
- Escalate complex or sensitive matters to appropriate personnel
- Process customer orders and service requests
- Calculate charges, process payments, and reconcile daily driver tickets
- Accurately document customer interactions in Energy Force and Connect
- Maintain organized and up‑to‑date records for team visibility
- Stay current on company products, services, and policies
- Apply knowledge to effectively assist customers
- Work closely with team members and other departments
- Ensure consistent, positive customer and team experiences
- Reconcile daily driver trip reports (Propane & Petroleum)
- Monitor forecasting and k‑factor deviations
- Create work orders for Operations Manager and/or Service Technicians
- Scan work orders into Energy Image
- Reconcile cash receipts and prepare bank deposits
Perform other duties as assigned by the Director of Energy Operations.
Work Schedule Expectations- 2 or 3 working days per week
- 7:30am – 4:30pm
- High School Diploma or equivalent
- Prior Customer Service Experience preferred but not required
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