Risk & Safety Coordinator

This role is based at our Corporate Office in Menomonee Falls, WI. You'll work onsite from Monday through Thursday, with the option to work remotely on Fridays.

As a Risk & Safety Coordinator, you will be responsible for the development, implementation, and maintenance of all current and future Store safety and Claims communication and collateral, as well as own and monitor incident volume & conversion. You will directly support and impact the effectiveness of General Liability and Store Safety Operations.

• Plan, communicate, implement, and maintain ownership of all General Liability & Store Safety collateral across the appropriate platforms
• Develop, edit and format communication to the stores and external partners to ensure execution, productivity, and clarity of intention
• Provide communication guidance to partners on the appropriate course of action by evaluating the business need, audience, timing and impact of the message
• Research, recommend and implement improvements to communication tools and processes
• Review and approve communication content, ensuring content is streamlined, appropriate for the audience and timely
• Participate in project status meetings and update project plans and communication
• Audit communication tools to ensure consistency, accuracy and timeliness
• Gather feedback from corporate and field partners to implement improvements
• Work with internal partners to evaluate operational improvements to enhance efficiency
• Monitor non-claim incident volume. Identify those that need to be converted to claims
• Suggest updates to portal input/output for more accurate reporting
• Travel less than 5%
• Additional tasks may be assigned as necessary

• 1+ years of experience in related field
• Bachelor’s Degree or related experience

• Previous Communication and/or Operations experience