Security Dispatcher

Location:

US:

WI:

MENOMONEE FALLS at our FROEDTERT MEN FALLS HOSPITAL facility.

On-site.

FTE: 1.0

Standard

Hours:

40.0

Shift: Shift 3 (8 hour shift on Thursdays & Fridays and 12 hour shifts on Sat/Sun). Weekends:
Yes. Holidays:
Yes.

The primary function of this position is to staff the 24-hour Security Operations Center (SOC). The SOC handles emergency and non-emergency communications from security staff, hospital staff, law enforcement, visitors, and other emergency services via radio, telephone, computer, email, camera, in-person, or via any other medium. Vital functions of this position include: customer service, multi-line phone management, Computer-aided Dispatch (CAD) documentation, and effective, timely communication.

Perform other duties as assigned.

Prior security, dispatcher or other relevant experience or education is required. Computer-aided Dispatch system experience, preferred. Prior dispatch experience in mid-sized department /emergency services is preferred.

High School diploma or equivalent is required. College is preferred.

ICS training, TERT certification, IAHSS Certification, HAM radio operator Training may be site specific.

Ability to work in a fast paced demanding environment. Ability to multi-task. Excellent customer service skills. Computer literate.

• Paid time off
• Growth opportunity
  - Career Pathways & Career Tuition Assistance, CEU opportunities
• Academic Partnership with the Medical College of Wisconsin
• Referral bonuses
• Retirement plan - 403b
• Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
• Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available

We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at . We maintain a drug‑free workplace and perform pre‑employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at .

We will attempt to fulfill all reasonable accommodation requests.