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Hybrid Customer Care Specialist – Mon–Fri
Job in
Menomonee Falls, Waukesha County, Wisconsin, 53051, USA
Listed on 2026-07-28
Listing for:
Crisis Prevention Institute, Inc
Full Time
position Listed on 2026-07-28
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
Job Description & How to Apply Below
Crisis Prevention Institute, Inc is seeking a Customer Support Associate to join the Customer Care team. This entry-level role handles routine inquiries, delivering fast, accurate service and maintaining CPI's high first contact resolution standard.
You will use CPI's CRM and KMS, learn CPI programs, events, and PCI standards, and respond across phone, email, and chat. A hybrid schedule, 1st shift, and benefits are offered to qualified candidates.
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