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IT Help Desk Specialist — Hybrid; Training

Job in Menomonee Falls, Waukesha County, Wisconsin, 53051, USA
Listing for: Lutheran Social Services of WI & Upper MI
Full Time, Apprenticeship/Internship position
Listed on 2026-05-30
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: IT Help Desk Specialist — Hybrid (After Training)

Lutheran Social Services of WI & Upper MI is seeking an IT Customer Support Specialist to join its Help Desk team. This role involves providing tier 1 and tier 2 support to internal customers throughout Wisconsin and Upper Michigan. The successful candidate will work under the direction of the Support Supervisor and ensure timely resolution of IT issues.

Applicants should have excellent customer service and problem-solving skills. The position is based in West Allis with standard working hours and potential for remote work post-training.

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