Helpdesk Support Analyst
Job in
Menomonee Falls, Waukesha County, Wisconsin, 53051, USA
Listed on 2026-07-23
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-23
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support, Desktop Support
Job Description & How to Apply Below
Responsibilities
- Provide excellent technical assistance to end-users
- Troubleshoot equipment malfunctions, software errors, and change requests
- Own timely resolution of issues through proactive communication
- Configure computer equipment, phones, and peripherals
- Assist with system upgrades and installations
- Associate degree (or equivalent experience) required
- At least 1 year of related experience
- Strong technical troubleshooting and problem‑solving skills
- Clear, customer‑focused communicator
- Comfortable configuring computer equipment and peripherals
- Strong time‑management skills
Demonstrates strong technical troubleshooting and problem‑solving skills while providing excellent technical assistance to end-users. Proficient in configuring computer equipment and peripherals, ensuring timely resolution of issues through effective communication.
Highest‑signal resume keywords- Technical Troubleshooting
- Problem‑Solving Skills
- Customer‑Focused Communication
- Time‑Management Skills
- Configuration of Computer Equipment
- Technical Assistance
- Troubleshooting
- System Upgrades
- Software Errors
- Change Requests
- Clear Communication
- Proactive Communication
- Associate Degree
- End‑User Support
- Equipment Malfunctions
- Computer Equipment
- Phones
- Peripherals
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