Product Expert

Are you ready for what’s next? Come explore opportunities within Brunswick, a global marine leader committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond. Brunswick believes “Next Never Rests™,” and we offer a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation.

Location: Menomonee Falls, WI

Workplace Category: Hybrid

Travel Required: Up to 40% of the time

Direct Reports: None

Pay Range: $62,800 – $90,500

Visa Sponsorship: Applicants must possess current authorization to work in the country for which they are applying. This position is not eligible for employment visa sponsorship at this time or in the future.

Relocation: Not eligible

As part of Navico Group's Power Product team, you'll work alongside Product Managers, Engineers, Application Engineers, Technical Support teams, OEM customers, and channel partners to help bring innovative marine technologies to market.

As our Product Expert, Integrated Solutions, you will be the technical bridge between Product Management, Engineering, Technical Support, Sales, and customers. You'll play a critical role in ensuring our digital switching, connectivity, and integrated systems solutions are understood, adopted, and successfully deployed across the globe.

Working across industry-leading brands including CZone, BEP, Master volt, Blue Sea Systems, Marinco, and Pro Mariner, you will transform complex technical concepts into practical documentation, training, and customer guidance that enable both internal teams and customers to succeed.

This role is ideal for someone who enjoys solving technical problems, sharing knowledge, working closely with customers, and influencing product improvements through real-world feedback and insights

At Brunswick, we have passion for our work and a distinct ability to deliver.

• Act as the technical expert for CZone Digital Switching and the wider Integrated Solutions portfolio, supporting internal teams, OEMs, installers, and customers
• Develop and deliver technical training, product documentation, installation guides, troubleshooting resources, and release information.
• Support the successful launch, integration, and adoption of new products, features, and software updates across global markets.
• Provide technical guidance and collaborate with Product Management, Engineering, Application Engineering, Technical Support, and Sales teams to resolve customer and product issues.
• Capture customer and field feedback, identify improvement opportunities, and support product development, testing, and continuous improvement initiatives.
• Ensure technical information, specifications, and customer-facing content remain accurate, relevant, and aligned with product and business objectives.

Diversity of thought and experiences is fundamental when imagining the unimaginable. Certain skillsets/experiences are necessary; however, others can be developed along the way.

• 5+ years' experience in technical support, application engineering, technical training, field service, product support, or a similar technical role.
• Experience working with both hardware and software products.
• Experience creating technical documentation, installation guides, training materials, or knowledge-base content.
• Experience supporting product launches, product updates, and customer-facing technical communications.
• Experience collaborating with Engineering, Product Management, Technical Support, Sales, and customers.
• Comfortable working across global teams and time zones.
• Strong understanding of electrical, electronic, networking, or control systems.
• Ability to diagnose technical issues and communicate effective solutions.
• Excellent written communication skills with the ability to simplify complex technical concepts.
• Strong stakeholder management and relationship-building capability.
• Customer-focused with a proactive, continuous improvement mindset.
• Highly organised and capable of managing multiple priorities.
• Confident presenting, training, and facilitating discussions with technical and non-technical…