Inspection Department Supervisor

Inspection Department Supervisor

Reich Tool & Design, a Menomonee Falls based, family‑owned and operated Tool and Die manufacturer for almost 60 years is looking for an Inspection Department Supervisor. We are looking for an experienced, hands‑on candidate with skills in finished/in‑process part inspection and Coordinate Measuring Machine (CMM) programming and operating. The qualified candidate would report directly to the VP/General Manager and be responsible for the supervision and training of Quality Technicians, Metrology Apprentices and Quality Inspectors as well as the day‑to‑day operation of the department.

This is an 8‑hour, in‑person,
first shift position Monday – Friday with possible overtime based on Company needs. We offer a clean, climate‑controlled environment with friendly people and a great culture.

• Set priorities and schedule workflow through the department and team members aligned with operational priorities.
• Monitor and communicate inspection status, priorities, and constraints to operations on a regular basis
• Lead, coach, and develop inspection team members to build their technical capability, accountability, and flexibility
• Establish clear expectations and ensure consistent performance management across the team
• Drive cross‑training initiatives to create a versatile and adaptable workforce
• Foster a culture of ownership, urgency, collaboration and continuous improvement
• Identify capacity gaps and recommend solutions including staffing, training, or overtime
• Oversee the organization, cleanliness, and effectiveness of the inspection lab environment
• Program and operate CMMs, laser scanning arm, vision system and other inspection equipment and support complex inspection activities as needed
• Develop inspection plans from design drawings to meet company and customer requirements
• Establish, monitor, and drive performance against inspection department KPIs to ensure company and departmental goals are met
• Analyze and interpret blueprints to include noted specifications and GD&T requirements.
• Build relationships and collaborate with customer quality representatives to address concerns and ensure alignment on requirements
• Determine gauge and fixture requirements.
• Ensure accurate and timely completion of first piece, in‑process, and final inspections, ensuring conformance to specifications.
• Test finished products for paint and plating, quality and thickness, dimensions, profile, and appearance.
• Lead investigation of non‑conformances identified during inspection and coordinate resolution with operations
• Complete all required records and paperwork to include inspection reports, certification packages, damage reports, return reports, and re‑work orders.
• Analyze inspection data, identify problem areas, and assist in resolving manufacturing processes or methods that affect quality.
• Provide technical support to estimators, project managers, and shop floor personnel
• Perform process capability studies & recommend changes to improve quality.
• Ensure inspection activities align with ISO 9001 & 13485 and company quality standards
• Participate in cross‑functional teams to address and resolve quality issues and drive continuous improvement including inspection efficiency, leadtime reduction, and waste elimination
• Coordinate and implement cost‑saving measures.
• Assist in the development and improvement of inspection procedures, plans, and controls
• Able to work overtime when needed to meet the needs of customer timelines.
• Comply with all quality, safety, and sanitation regulations.
• Recognize, report, and correct errors.
• Support the company's quality policy, ISO 9001, ISO 13485, 5S practices, LEAN and world class manufacturing initiatives.
• Commit to the corporate goals, mission, and vision.
• Regular physical attendance is required.
• Travel, as required.

• High school education or GED.
• 7+ years related quality and inspection experience
• 4+ years CMM programming experience
• Proficient in Blueprint reading including GD&T.
• Previous supervisory experience.
• Progressive knowledge of inspection industry software.
• Intermediate use of Microsoft software.
• Experience selecting and using gages,…