Director of Accounts - Convenience

Whether you're just beginning your career or have years of assembly experience—you've come to the right place. Working at Alto-Shaam means you’re part of a passionate team of people all working together towards one common goal. We want you on our team, because you believe in getting better every day. That kind of continuous improvement is what leads to promotions, pay raises, and company-wide innovation.

Since 1955, Alto-Shaam has pioneered industry-leading food service equipment that anticipates and responds to industry needs. Our solutions have helped generations of food service professionals enhance their menus while providing a greater return on their investment.

The Director of New Accounts
- Convenience is a strategic individual contributor responsible for the aggressive acquisition of new business and the expansion of existing high-volume accounts within the Convenience Store (C-Store) channel. This role serves as a critical driver of revenue and profit, focusing on regional and national partners with a footprint of 100+ doors. The Director must obtain year-over-year growth targets, build long-term brand equity, and maintain a seamless interface between Sales Leadership, Product Management, and Service.

• Develop and execute a comprehensive annual business plan focused on "hunting" and new account acquisition. You are responsible for hitting your assigned goals.
• Generate high-value leads through cold calling, industry networking, and strategic tradeshow engagement.
• Maintain an aggressive travel schedule (70%+) to ensure high-frequency "face-time" with targeted client bases.

• Act as the lead point of contact for all customer account matters, building "Trusted Advisor" relationships with C-Suite stakeholders.
• Advocate for the customer during solution development; collaborate with cross-functional teams to engineer pricing, proposals, and equipment trials.
• Monitor product launches and "roll-outs" to ensure successful, timely delivery according to customer objectives.

• Negotiate contracts and close agreements to maximize enterprise-wide profit.
• Provide accurate monthly/quarterly sales forecasting and pipeline tracking via CRM.
• Manage and maintain the annual Travel & Entertainment (T&E) in accordance with corporate policy.
• Identify and report on market trends and competitor activity.
• Provide fact-based feedback to the Product Management team to influence New Product Development (NPD) opportunities.

• Education: Bachelor’s Degree in Business, Marketing, or related field experience
• Experience: Minimum 5–7 years of National Account Management or high-level B2B sales experience (Food service or C-Store industry preferred).
• Technical
  
  Skills:
  
  
  • Ability to manage complex sales cycles.
  • Proficiency in CRM systems and MS Office Suite
  • Exceptional presentation skills.
  • Advanced negotiation and conflict resolution skills