Outside Sales - Technical Specialist - Forberg Smith

About The Kendall Group

The Kendall Group is comprised of eight divisions with 75+ locations in ten states, serving the electrical, automation, pipe, valve, fittings, steam, lighting, industrial controls, and instrumentation industries. It is a 100% employee‑owned company offering a rewarding career path.

Reporting to the Sales Manager, the Technical Specialist is a key member of the sales team, responsible for outside customer sales and sales satisfaction through direct contact, phone, or other electronic communications. The role includes territory management, customer interaction, prospecting, contract/pricing negotiations, product presentation, inventory management, uncovering needs, and closing sales within an established account base.

• Manage, grow, strategize, and support the assigned territory.
• Work alongside an established team covering multiple states in the Midwest market.
• Generate profitable orders and meet or exceed annual sales targets.
• Actively seek out new clients to expand the assigned territory.
• Maintain strong and trusted relationships with manufacturers and customers.
• Regularly analyze field activities, determine required improvements, act on them, and bring a high level of productivity and efficiency.
• Monitor and review all quotations, professionally follow up, and maximize sales.
• Develop a full understanding of the client base, territory, competition, and market.
• Communicate clearly and efficiently, negotiate effectively, and manage sales planning skills.
• Identify all sales opportunities and work earnestly to convert them to orders.
• Perform other duties as assigned.

• Service Excellence
• Results, Action Oriented
• Accountability and Responsibility
• Teamwork and Collaboration
• Priority Setting
• Planning and Organizing
• Negotiating
• Presentation Skills
• Time Management

• Minimum 1 year experience in outside sales.
• Bachelor’s degree, technical degree, or equivalent combination of skills and experience.
• Proficient with Microsoft Office products (Word, Excel, etc.) and ability to learn new software.
• Highly organized and detail‑oriented; able to multi‑task and shift priorities in a fast‑paced environment.
• Strong interpersonal communication, analytical, problem‑solving, influencing, and written/verbal communication skills.
• Physical ability to sit, talk, hear; stand, walk, climb, and operate a vehicle. Must possess a valid driver’s license and be able to travel for customer visits.
• Physical, mental, and visual demands as described; reasonable accommodations available.

• 2 years sales experience.
• Experience with process control instruments (level, flow, pressure, temperature, system components, valves, analysis, filtration) and core markets such as power generation, chemical, pharmaceutical, oil & gas, biotech, food & beverage, semiconductor, water treatment, renewable fuels, automotive, aerospace, steel, general manufacturing, R&D, OEM, EPC, and industrial contractors.

The Kendall Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, age, physical or mental disability, citizenship, military status, protected veteran status, genetic information, or any other characteristic protected under applicable federal, state, or local law.