Field Service Engineer Job Menomonee Falls area,Wisconsin USA,Trades / Skilled Labor

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Messer Cutting Systems provided pay range

This range is provided by Messer Cutting Systems. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$33.00/hr - $38.00/hr

Job Summary

Messer Cutting Systems, located in Wisconsin, is a global supplier of cutting solutions for the metal-working industry. We are looking in the Chicago, IL area for a qualified addition to the Field Service team. The Field Service Engineer is responsible for Messer Cutting Systems machine installations, preventative maintenance, and service on machines throughout North America at various customer sites.

ESSENTIAL DUTIES And RESPONSIBILITIES

Diagnose, repair, install, and perform preventive maintenance of multi-axis CNC equipment at customer sites throughout North America
Perform machine and software upgrades
Train customers on the proper use and maintenance of the equipment
Properly handle 480

VAC and conform to related safety procedures
Interpret mechanical layout drawings, electrical schematics, and bills of materials
Complete required paperwork on time (e.g., service reports, discrepancy reports, expense reports, etc.) on a timely basis
Achieve/maintain Customer Survey Satisfaction rating as established by the Service Manager
Provide technical telephone support, as required
Conduct final product testing in house, as required
Conform to OSHA’s safety guidelines and follow proper lockout/tagout procedures

An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Minimum Education & Qualifications

3+ years of related experience in comparable machine installation and repair preferred
Associate’s Degree in Electronics, Robotics or Automation technologies preferred

Additional Knowledge, Skills & Abilities

Experience with Plasma, Laser, and Oxyfuel cutting process
Experience with multi-axis CNC machines
Experience with CAD/CAM software
Familiar with the use of power and construction tools, such as: hammer drills, impact guns, and cordless drills
Strong oral communication skills
Strong customer service skills, with a “customer first” mindset
Self-motivated and ability to work independently

Note:
This position requires 95-100% travel, frequently on short notice.Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Information Technology
Industries Machinery Manufacturing

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