Parts Specialist - Menomonie, WI

We’re looking for a Parts Specialist who enjoys helping customers, thrives in a fast-paced environment, and brings mechanical know-how to the table. If you have a knack for solving problems and a passion for agricultural equipment, we’d love to meet you.

• Help customers in-store and over the phone identify parts based on descriptions of issues
• Suggest alternative solutions when parts aren’t available
• Recommend related products and preventative service parts
• Provide information about features and benefits of parts sold by the dealership

• Use manufacturer software to locate parts, stock numbers, and pricing
• Accurately fill customer orders and receive shipments
• Stock parts with proper labeling and assist with inventory counts
• Process payments and prepare accurate sales receipts
• Handle returns and inspect parts for defects
• Pick up and deliver parts as needed

• Stay up-to-date on parts and systems through bulletins, catalogs, and training opportunities

• Strong customer service and communication skills
• Mechanical aptitude; familiarity with ag equipment is a plus
• Comfort using computers and manufacturer software
• Ability to multitask in a busy environment
• Strong attention to detail and organizational skills
• Valid driver’s license

• Active role with standing, walking, and moving parts up to 50 lbs
• Work both indoors and outdoors, depending on the task
• Frequent use of computers and software systems
• Occasional travel for deliveries or training

Job Type: Full-time

• Health Insurance – Coverage begins the 1st of the month after hire
• First Dollar Benefits – $3,000 employee / $6,000 with dependents for medical expenses before deductible
• CARE Center Support – Confidential advocate for help with claims, billing, and benefit questions
• Flexible Spending Account (FSA) – Pre-tax contributions with annual rollover
• Dental & Vision Insurance – Coverage for preventive care, glasses, contacts, and more
• Life and AD&D Insurance – Company-paid coverage with optional voluntary plans
• Short-Term Disability – Weekly wage protection during recovery from illness or injury
• 401(k) with Company Match – Plan to help you save for retirement
• Paid Time Off and Holidays – Accrual begins on day one
• Annual Safety Boot Reimbursement – Available for eligible roles
• Ongoing Training Opportunities – Including OEM certifications and off-site learning

Be part of a team that supports agriculture and delivers top-notch service to our customers.