Child Support Specialist

Child Support Specialist

Join Our Team at Dunn County

At Dunn County, we're more than just a local government – we're a community of dedicated professionals united by our core values and committed to serving our residents. Our culture is built on five fundamental principles that guide everything we do:

Our Core Values in Action

• Dedication - We demonstrate unwavering commitment to those we serve, ensuring that every decision and action is focused on enhancing the quality of life for Dunn County residents.
• Professionalism - Excellence is our standard. We maintain the highest levels of competence while fostering an environment of courtesy and respect in all our interactions and responsibilities.
• Ethics - Integrity is non-negotiable. We pride ourselves on consistently acting with honesty and transparency, building trust through ethical decision-making in every aspect of our public service.
• Betterment - Innovation drives us forward. We're committed to continuous improvement, constantly seeking ways to enhance our services and the value we deliver to our community.
• Collaboration - Together we achieve more. We foster an inclusive environment where diverse perspectives are valued, and teamwork is essential to achieving our shared goals.

Dunn County is looking for a Child Support Specialist to join our team! If you're ready to make a meaningful difference for children and families, this role offers the opportunity to manage cases, establish and enforce child support obligations, establish paternity, and provide valuable services to Dunn County residents. The anticipated starting wage is between $28.41/hr and $30.62/hr.

The following duties are primarily performed and are essential for this position. Employees are expected to be able to perform each of these job duties satisfactorily and successfully to be qualified for the position. Other duties may be required and assigned.

• Manages an assigned caseload complying with required performance measure timelines associated with the various case types.
• Maintains files including those of a highly sensitive and confidential nature.
• Make initial assessment of case venue and jurisdiction before determining the appropriate course of action for case management, assesses what is required to meet legal requirements for establishing paternity, establishing financial & medical support orders and the enforcement of those orders.
• Determines ability to pay and calculates a support obligation by researching and interpreting various financial records and information (tax returns, pay stubs, financial disclosures, wage letters), placement schedules, and serial family obligations when applying the appropriate Percentage of Income Standard in accordance with DCF 150, Wis. Admin. Code.
• Establish orders for parent(s) to provide employer sponsored private health insurance for their child(ren) when coverage is available at a reasonable cost as defined by the state.
• Performs investigative searches to locate absent parents' address, employment, income, and asset information using various sources.
• Prepares wage withholding and National Medical Support notices to employers, works to issue lien releases on property with title holders, title companies, insurance companies, or third parties.
• Monitors cases for delinquency. Provides outreach to paying parents by phone or letter prior to initiating appropriate administrative enforcement remedies (license suspension, account seizure, lien or passport releases, etc.), filing of civil contempt actions, or making criminal non-support referrals to the Dunn County District Attorney's office.
• Conducts paternity interviews and coordinates legal documents as required for paternity actions including documentation for Vital Records. Conducts on-site genetic testing and ensures chain of custody requirements are met.
• Initiates and responds to interstate and international case actions in accordance with the Uniform Interstate Family Support Act (UIFSA) guidelines and foreign reciprocal agreements.
• Reviews participants' case accounts to calculate deficiencies and purge amounts or payments.
• Conducts reviews of existing obligations as required. Obtains current financial information, placement schedules, and other family status changes prior to making a recommendation. Attempts to reach settlement agreements with case participants or private attorneys prior to bringing a court action for proposed modification.
• Compiles written case summary and provides…