Warehouse Facility Receptionist​/Administrator

Job Title

Serves as the first point of contact for the facility by operating a multiline telephone system to answer and direct incoming calls, welcoming and screening on-site visitors in accordance with ITAR requirements and performing a variety of clerical and administrative support tasks that keep daily operations running smoothly.

• Operates a multiline telephone system to answer incoming calls, determine the purpose of callers, and forward calls to the appropriate personnel or department.
• Retrieves messages from voice mail and forwards them to appropriate personnel; delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
• Welcomes on-site visitors, determines the nature of business, and announces visitors to appropriate personnel.
• Verifies that visitors meet ITAR requirements prior to granting access to the facility.
• Scans internal paperwork, validates scanned data, and files documents electronically.
• Performs data entry involving sensitive information, maintaining discretion and confidentiality across all levels of information handled.
• Receives, sorts, and routes mail, and maintains and routes publications, as needed.
• Performs other clerical duties as needed, such as filing, photocopying, and collating.
• Complies with all company policies.
• Pursues continuous improvement through training and process improvement.
• Performs other duties as assigned.

• High school diploma or equivalent.
• Minimum of two (2) years' experience in a receptionist, office assistant, or administrative support role, or relevant work experience.
• Proficient in Microsoft Office Suite or related software.
• Familiarity with basic office software and equipment.

• To perform this position, you must be a U.S. Person as defined by ITAR. ITAR defines a US Person as a US Citizen, US Permanent Resident (i.e., "Green Card Holder"), Political Asylee, or Refugee.
• Must be able to report to the assigned office location during scheduled workdays.
• Must have a professional demeanor.
• Must have excellent interpersonal and communication skills.
• Strong organizational and time management skills with the ability to multitask.
• Able to contribute positively as part of a team, helping with various tasks as needed.
• Ability to perform ad-hoc administrative duties.
• Excellent customer service skills.

While performing the duties of this job, the employee is often required to stand, sit, use computers, read, write, type, use copy machines, file paperwork, use telephones, and utilize written and oral communication to interact with clients, co-workers, and customers. Reasonable accommodations may be made to enable individuals to perform the essential functions of this job.

Sedentary work: exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.

Substantial movements (motions) of the wrists, hands, and/or fingers (paperwork, typing, using mouse/keyboard).

The worker is required to have close visual acuity to perform activities such as preparing and analyzing data and figures, transcribing, viewing a computer terminal, and extensive reading.

Position is not substantially exposed to adverse environmental conditions, such as in a typical office or administrative work setting.

We are an Equal Employment Opportunity employer that values the strength diversity brings to the workplace. All qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law, are strongly encouraged to apply.