Automotive Service Dispatcher​/File Clerk Mentor

Classic Chevrolet in Mentor, Ohio is seeking a dependable, organized, and detail-oriented Full-Time Dispatcher / File Clerk to join our team.

This is a combination position that will provide administrative and filing support while also assisting with dispatching responsibilities during designated hours. The ideal candidate is organized, comfortable working in a fast-paced dealership environment, and able to communicate effectively with employees and management.

The anticipated schedule is:

• Monday Thursday: 12:00 PM 7:00 PM
• Saturday: 7:00 AM 3:00 PM
• Friday: Off
• Additional 4 hours per week to be scheduled based on departmental needs

Dispatching

Hours:

• Monday Thursday: 4:00 PM 7:00 PM
• Saturday: 7:00 AM 3:00 PM

The remaining scheduled hours will primarily focus on filing, paperwork, record organization, and other administrative support.

• Coordinate and dispatch work to technicians based on workflow and department needs
• Help maintain an organized and efficient flow of work through the Service Department
• Monitor work in progress and assist with prioritizing assignments
• Communicate with Service Advisors, technicians, and management regarding workflow
• Maintain accurate information regarding repair order status and technician assignments
• Assist in keeping department operations moving efficiently during dispatch coverage hours
• Organize, maintain, and file dealership and service-related records
• Ensure paperwork is complete, accurate, and properly stored
• Retrieve files and documentation as requested
• Assist with scanning, copying, and general recordkeeping
• Maintain organized filing systems
• Provide additional clerical and administrative support as needed

• Strong organizational skills and attention to detail
• Dependable and punctual
• Ability to multitask and prioritize in a busy environment
• Strong communication and interpersonal skills
• Comfortable working with computers and dealership systems
• Ability to work independently while also being part of a team
• Previous automotive dealership, dispatching, service department, or clerical experience is a plus

Classic Auto Group offers a comprehensive benefits package for full-time employees, including:

• Weekly pay via direct deposit
• Medical, dental, vision, prescription, and life insurance
• Health Savings Account (HSA) with investment options
• Employee Assistance Program
• 401(k) eligibility after 2 months
• Paid Time Off up to 3 weeks, with 2 weeks available during the first year
• Holiday Pay from day one
• 529 College Savings Plan
• Employee Service & Parts discounts
• Opportunities for training, advancement, and career growth

If you are organized, reliable, and enjoy keeping a busy department running smoothly, we encourage you to apply for the Full-Time Dispatcher / File Clerk position at Classic Chevrolet in Mentor, Ohio.