Customer Care Representative
Job in
Mentor, Lake County, Ohio, 44060, USA
Listed on 2026-06-27
Listing for:
Steris Corporation
Full Time
position Listed on 2026-06-27
Job specializations:
-
Customer Service/HelpDesk
Technical Support, Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Handle inbound calls for order placement, service dispatch, and technical product assistance;
Record customer purchase orders into Oracle and manage dispatch through Siebel;
Coordinate with technicians and cross-functional teams to ensure on-time delivery and issue resolution;
Educate customers on product inquiries and available resources;
Run daily reports and provide post-order support and issue resolution
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