Customer Care Representative
Job in
Mentor, Lake County, Ohio, 44060, USA
Listed on 2026-07-19
Listing for:
Steris Corporation
Full Time
position Listed on 2026-07-19
Job specializations:
-
Customer Service/HelpDesk
Technical Support, Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Handle inbound calls for order placement, service dispatch, and technical product assistance;
Record customer purchase order data into Oracle and process orders via phone, fax, email, EDI, and Internet;
Process service dispatch calls through Siebel and monitor dispatch board;
Manage customer contract response level to meet expectations;
Provide post-order support and resolve issues; facilitate cross-functional communications to ensure proper account setup and shipping
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