Wellness Coordinator

Job Details

Job Location:

9360 Mentore Ave Unit C - Mentor, OH 44060

Salary Range: $16.00 - $20.00 Hourly

Your role at The Joint Chiropractic will consist of you becoming a part of a team changing the face of chiropractic as we know it. You will be a trusted advisor and leader in your office and community helping us further our mission. We are on a mission to make routine chiropractic care more affordable and accessible in every community we serve.

You will be serving in a high-volume practice where all exams are done efficiently and effectively, allowing you to serve more, safely. This position is designed for season and new doctors alike, as we create an environment where learning is constant and you have the support necessary to focus on what is important, serving every person who walks in with the desire to be on a path to wellness.

• As a Wellness Clinic Coordinator with The Joint Chiropractic you will work with a team of doctors and professionals in a modern, wellness-based chiropractic clinic where positivity and relationship building are essential to being successful.
• Coordinators must be excellent multitaskers. Able to perform clinic administrative processes, patient support and education, and transaction completion using point of sale software.
• Daily responsibilities focus on maintaining patient relationships, supporting doctor protocols, and resolving patient and visitor complaints directly or by channeling them to appropriate personnel for resolution.
• Strong ability to persuade, selling memberships and packages.
• Educate patients on wellness offerings and services.
• Manage clinic phone calls and walk‑ins.
• Greet patients and assist patients in completing required paperwork.
• Maintain the cleanliness of the clinic and organization of workspace.
• Ensure all member accounts are current and accurate.
• Complete transactions using point of sale software.

• Cheerful demeanor.
• Able to work weekends/evenings (as required).
• Dedication to high quality service.
• Maintain a professional appearance and appropriate attire.
• Enthusiastic approach to customer service.
• Confident in presenting and selling service offerings.
• Able to stand and/or sit for long periods of time.
• Able to lift up to 50 pounds.
• High School diploma or equivalent.
• Able to use office equipment: computer, scanner, phone system.
• Proficient with Microsoft Office.

• Competitive Pay.
• Potential for multi‑clinic work.
• Bonus Potential.
• Part Time to Full Time across multiple clinics available.