Quality Improvement Data Analyst

Crossroads Health – Quality Improvement Data Analyst

Crossroads Health, a 501(c)(3) non‑profit organization with facilities located in Mentor, Painesville, and Cleveland, serves Northeast Ohio communities with comprehensive behavioral and primary integrated healthcare, early childhood services, extended housing and recovery services—no matter one’s ability to pay. Our mission is to provide hope, healing, and healthcare to everyone.

We have a unique hybrid opportunity for someone looking to utilize their abilities with an organization that serves others. Crossroads Health is adding to staff a Quality Improvement Data Analyst to assist with data collection, analysis and reporting of quality and performance improvement‑related information throughout the organization.

• Use the electronic health record system to generate data for reports, metrics, and analysis. Analyze large amounts of data based on end user needs and develop Power BI and other dashboards to meet organizational reporting needs.
• Aggregate, synthesize, and graphically display Quality Improvement data into understandable information including clinical outcomes, service utilization data, record reviews, incidents, satisfaction data, and other client and organizational outcomes.
• Ensure consistent, reliable data entry and collection using appropriate tools such as SQL, Crystal, Microsoft software and agency‑specific IT software; identify trends and outliers that guide and improve practice at all levels.
• Lead analysis of incident report data, including identifying trends related to programs or incident types, and report incidents in accordance with compliance standards.

• Bachelor’s degree in Statistics, Public Health, or other quantitative major/field of study.
• Two or more years of data analysis or performance improvement experience, preferably in a publicly funded healthcare provider organization, internship, or work‑study setting.
• Database management and/or development experience with MS Power BI, SQL, R, Crystal, or SPSS.
• One year of electronic record experience.
• Knowledge of healthcare compliance standards such as Joint Commission, CARF, HIPAA, HRSA, and/or other similar regulations.

Our Organization is committed to equal employment opportunity. We do not discriminate against employees or applicants on the basis of race, color, religion, gender/sex (including pregnancy, childbirth, and pregnancy‑related conditions), sexual orientation, gender identity, national origin, age, physical or mental disability, veteran status, uniform service member status, genetic information, or any other status protected by law. We are a drug‑free work environment and all new hires are required to pass a 10‑panel drug screen which includes detection of THC.