Guest Experience Specialist
Job in
Mentor, Lake County, Ohio, 44060, USA
Listed on 2026-07-21
Listing for:
Extended Stay America
Full Time
position Listed on 2026-07-21
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Bilingual, Customer Service Rep, English Customer Service
Job Description & How to Apply Below
Extended Stay America in Mentor, OH is seeking a Guest Services Representative to assist guests, answer phones, and manage check-ins and payments at the front desk. You will resolve guest issues through our Make it Right process and maintain a welcoming, organized lobby and breakfast area.
The role requires strong English communication, basic math skills, and a customer‑focused mindset. You will work on-site in a hospitality environment with a team that values service quality.
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