Benefits Specialist

Job Overview

This role may be hybrid with one to two days in our Mentor, Ohio or Berea, Ohio facilities, or fully remote.

The Benefits & HR Specialist supports the HR function by administering employee benefits programs, providing frontline HR support as needed, ensuring compliance with policies and regulations, and contributing to a positive employee experience. This role blends benefits administration with general HR responsibilities such as onboarding, employee support, and records management.

• Administer employee benefit programs: medical, HSA, dental, vision, life insurance, disability, retirement plans, and wellness offerings
• Annual 5500 audit and filing
• Canada Benefits Management, Renewal, and Deduction Maintenance
• Serve as the primary contact for employees regarding benefits questions, eligibility, claims, and enrollment
• Coordinate open enrollment, including communication, materials preparation, and system updates
• Maintain accurate benefits records and ensure timely enrollment, changes, and terminations
• Work with brokers, carriers, and vendors to resolve issues and enhance services
• Assist with benefits billing, reconciliation, and auditing for accuracy
• Provide analytical support to HR and Finance to create, prepare, and maintain HR/Benefits Reports
• Benefits Website Updates
• New Hire Orientation
• ACA Management
• New Hire/Termination Benefits Emails
• Perks and Discounts Management
• EOI Approvals
• New Carrier Implementation and EDI Integration & File Feed Error Management
• Employee Claims Ad vocation
• Wellness Visit Tracking
• HSA Enrollments
• FMLA, Parental Leave and Pay, STD Pay
• Verifications of employment
• Compliance Reporting
• Monthly benefits billing
• Various benefits engagement activities

• Support employee onboarding and offboarding, including new hire setup, documentation, benefits enrollment, and exit processes.
• Process unemployment claims.
• Maintain HRIS data accuracy, process updates, and generate reports as needed.
• Support HR programs such as performance management, engagement initiatives, training coordination, and compliance.
• Support audits, reporting, and documentation needed for regulatory compliance (ACA, FMLA, COBRA, ERISA).
• Coordinate problem resolution with Paylocity representatives as needed
• Back-up on payroll processing

• 2-3 years of benefits experience required
• Experience with HRIS and benefits platforms strongly preferred
• Microsoft Office (Word/Excel).
• HR/Payroll software, Paylocity preferred
• Excellent communication skills (both verbal and written). Must be able to communicate with both management and non-management associates.
• Exceptional attention to detail required
• Knowledge of benefit plan structures and HR processes.
• Ability to prioritize tasks in a fast-paced environment and manage deadlines.
• Ability to maintain confidentiality and handle sensitive information.