Level 2 IT Support Engineer - M365/Azure Escalation
Job in
Mentor, Lake County, Ohio, 44060, USA
Listed on 2026-07-02
Listing for:
Integra-Testing-Services
Full Time
position Listed on 2026-07-02
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
Integra-Testing-Services is looking for a Level 2 Help Desk Technician to support advanced end-user computing and resolve complex issues in a Microsoft 365 and Azure environment. This role will act as an escalation point within a supportive team, ensuring efficient operations and enhancing user productivity.
The ideal candidate should possess 2-4 years of relevant experience, a customer-first attitude, and strong troubleshooting abilities. You'll interface directly with users, providing essential support both remotely and on-site, adapting to various challenges with a methodical approach.
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