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Level 2 IT Support Engineer – Microsoft 365 & Azure
Job in
Mentor, Lake County, Ohio, 44060, USA
Listed on 2026-07-08
Listing for:
Integra Testing Services, LLC
Full Time
position Listed on 2026-07-08
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Desktop Support
Job Description & How to Apply Below
Integra Testing Services, LLC is looking for a Level 2 Help Desk Technician to deliver advanced end-user support in a Microsoft 365 and Azure-centric environment. Responsibilities include resolving complex desktop and connectivity issues, managing user accounts, and collaborating with IT teams for seamless operations.
The ideal candidate will have 2-4 years of experience, particularly in escalating Tier 1 issues, and proficiency in Windows and Microsoft 365 tools. Strong communication skills and a customer-first approach are essential.
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