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IT Help Desk Technician - Microsoft 365 & Azure
Job in
Mentor, Lake County, Ohio, 44060, USA
Listed on 2026-08-29
Listing for:
Integra Testing Services
Full Time
position Listed on 2026-08-29
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Desktop Support
Job Description & How to Apply Below
Integra Testing Services is seeking a Level 1 Help Desk Technician to be the first point of contact for end users in a Microsoft 365 and Azure-centric environment. You’ll respond to inbound requests, resolve common desktop and account issues, and escalate more complex problems to Tier 2.
The role supports users remotely across multiple sites and provides on-site assistance as needed. A friendly, customer-first mindset and a methodical troubleshooting approach are essential.
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