Tire & Battery Technician - Automotive

Overview

As a Tire & Battery Center Technician you will work to provide safe and efficient service in both the sales and service areas of the department and deliver to our members more of what they love, for less. You will work collaboratively with other associates to ensure the club meets the member’s expectations.

• Be a Team Member — Collaborates with team members to fulfil sales and service requests, educating other associates on tools, tasks, resources, and mentor new technicians, communicating and developing interpersonal skills for providing safe and efficient customer service.
• Be an Expert — Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS (Tire Pressure Monitoring Systems), product specifications and seasonality; demonstrates knowledge of Point of Sale systems, phone, and in-person selling techniques.
• Be a Techie — Leverages digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement; utilizes handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application, and training; adapts to new tools and encourages others to use them.
• Be an Owner — Communicates equipment, tools, and supplies needs to TBC; leads tracking and monitoring of returns and special orders; operates cash registers, processes transactions, performs hands-on work in the physical area; maintains accurate inventory, audit, safety and compliance standards; reports TBC complaints, safety hazards, and problems with products, services, and work areas; completes paperwork logs and other required documentation;
  
  ensures merchandise is packaged, labeled, and stored per company policies; identifies member needs, assists with purchasing decisions, and resolves issues and concerns.
• Be a Talent Ambassador — Acts as a brand advocate by valuing the member experience and modeling high-quality service and products; develops, influences, and inspires others to work in a respectful, supportive, and team‑oriented style; understands roadblocks and assists in training team members.
• Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans, using the Open Door Policy, and applying these in executing business processes and practices.
• Completes work assignments and priorities by using policies, data, and resources; collaborates with managers, coworkers, customers, and other business partners; identifies priorities, deadlines, and expectations; carries out tasks, communicates progress, and information; identifies and recommends opportunities for improvement and adapts to change, difficulties, and feedback.

Note: The text includes additional sections emphasizing respect, integrity, customer service, and continuous improvement; these have been consolidated into the responsibilities above where possible while preserving the intent.

• Valid state-issued driver's license.
• Must be 18 years of age or older.
• Must acknowledge that the position requires completing all job-required trainings and assessments within a prescribed time period if hired.

• Auto service industry, Retail experience.

5600 Emerald Ct, Mentor, OH , United States of America

Walmart and its subsidiaries offer competitive pay and may include performance-based bonus awards and other benefits. Benefits may include health, financial, paid time off, and other programs. Details vary by location and eligibility.

Health benefits include medical, vision and dental coverage;
Financial benefits include 401(k), stock purchase and company-paid life insurance;
Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. Additional PTO/PPTO may be available for vacation, sick leave, holidays, or other purposes. For information about PTO, see  Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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