Retail Sales Print Supervisor; Mentor, OH

Overview

Print Supervisors direct a team in driving results for key metrics by selling and providing total print solutions to customers, helping them achieve their print and marketing goals. They operate in a collaborative and inclusive manner, supporting customers while contributing to a fun, team-oriented retail culture. Hiring immediately.

• Full-time hours, generous paid time off, career development program, and weekly pay
• Compensation based on qualifications and experience
• 401(k) with company match
• Full medical, dental and vision insurance
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants, and more
• And many more benefits

• Connect with customers and build relationships to provide creative and value-added print and marketing solutions.
• Drive customer satisfaction by focusing on customer engagement, quality, and community.
• Coach associates in exceptional service, consultative selling, and total solutions.
• Lead and develop a team committed to operational excellence in driving profitable sales and margin.
• Consult with customers, ask open‑ended questions to offer appropriate options and deliver a total print solution that increases sales and dollars per transaction.
• Leverage  to actively manage customers through in‑store engagement and proactive outreach to grow relationships.
• Be flexible to perform other duties as assigned.

• Able to work a flexible schedule based on the store’s needs.
• Experience directing a team and/or supervising others while managing many priorities.
• Basic computer skills for opening, saving, and sending electronic files, email, and using Microsoft Word (or similar programs).
• Attention to detail and a keen eye for noticing quality issues.
• Experience overcoming objections and engaging with customers to understand their needs.
• Ability to collaborate and work cooperatively in a high‑paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Ability to lift/move materials in the 10‑50 pound range, climb ladders, stand, and walk continuously.
• Staples does not sponsor applicants for work visas for this position.

Staples is an equal opportunity employer. We encourage diverse candidates to apply.