Sales Associate
Job in
Mentor, Lake County, Ohio, 44060, USA
Listed on 2026-05-30
Listing for:
The UPS Store Mentor
Full Time, Part Time
position Listed on 2026-05-30
Job specializations:
-
Retail
Customer Service Rep, Retail Associate/ Customer Service
Job Description & How to Apply Below
At The UPS Store, we deliver essential business services focusing on exceptional customer care. Our team handles shipping, printing, packing, and mailbox solutions in a friendly and fast-paced environment. As part of the HAT MGMT family, we embrace values that prioritize Honesty, Attitude, and Transparency in everything we do.
Whether you're looking for a full-time opportunity or a flexible part-time role, we welcome energetic, customer-focused, and ready to learn individuals—
no UPS experience required.
We seek a reliable, personable, and detail-oriented Sales Associate to support store operations and customer service to fill our 8am to 2pm Monday through Friday shift.
Key Responsibilities- Greet customers and assess their service needs with professionalism and a positive attitude
- Assist with shipping, printing, packaging, and mailbox services
- Operate and maintain Point-of-Sale (POS) and print equipment
- Recommend appropriate services and upsell where beneficial to the customer
- Prepare packages for shipment and generate shipping labels
- Maintain organized workstations, restock supplies, and follow store procedures
- Handle customer transactions with accuracy and care
- Support team members and contribute to a respectful, team-first culture
- High school diploma or equivalent
- Previous customer service or retail experience preferred, but not required
- Strong communication and people skills
- Basic computer literacy; comfortable learning new systems
- Ability to lift packages up to 50lbs and work on your feet
- Willingness to follow training, work independently, and support others
- Flexible scheduling to accommodate school, family, or other commitments
- Hands-on training for all store systems and services
- Positive, friendly work culture focused on teamwork
- Opportunities for growth within the store
Employee discounts on printing, shipping, and retail products
- Honesty: We act with integrity in every interaction
- Attitude: We bring enthusiasm and positivity to work each day
- Transparency: We foster open communication, clear expectations, and mutual trust
Position Requirements
10+ Years
work experience
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