Licensed Optician - Assistant Manager

Job Description

As an Assistant Eyeglass Manager, you will oversee daily store operations, managing personnel, inventory, and ensuring a positive customer experience.

• Drive, monitor, and achieve profit, sales, and performance goals according to National Vision standards.
• Monitor retail operating costs, budgets, and resources.
• Optimize and oversee the eyeglass department to ensure efficiency and compliance with company policies and operational guidelines.
• Identify areas of opportunity and create action plans for improvement.
• Convey a commitment to outstanding customer service and ensure all associates do the same.
• Ensure quality standards and effective merchandising, pricing, promotions, and initiatives are met.
• Supervise and motivate opticians, CL sales associates, and reception staff; ensure timely completion of day‑to‑day functions.
• Assist the General Manager with forecasting staffing needs, recruiting, selecting, and retaining high‑caliber staff.
• Lead and coach associates toward sales and customer service goals.
• Mentor potential apprentice opticians as permitted by law.

• Maintain an optical license as required by the state.
• Have optical sales experience; supervisory experience preferred.
• Proven ability to lead, coach, and build associate relationships.
• Strong understanding of store operations and standards for success.
• Excellent communication skills (oral and written) for managing teams.
• Exceptional customer service skills.
• Strong organizational skills for planning work and monitoring progress toward goals.
• Ability to analyze, create, and understand financial reports.
• Demonstrated ability to analyze and solve problems of varied scope.
• ABO and NCLE certified.

• Health & dental insurance.
• 401(k) retirement savings.
• Flexible spending account.
• Generous paid time off & company holidays.
• Parental leave.
• Employee eyewear discount.
• Overtime pay when applicable.
• Closed on Sundays.

• Training programs available.
• Access to educational courses.
• Emphasis on internal promotions and career advancement.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.