Grocery Retail Team Leader

Overview

Retail Team Leader (Key Holder) role focuses on managing day‑to‑day store operations, supervising sales associates, ensuring inventory accuracy, delivering excellent customer service, and maintaining a safe and organized store environment.

• Open and close the store
• Assist with daily store operations and tasks
• Unload merchandise from delivery trucks, organize stock, and transfer items from stockroom to sales floor
• Maintain merchandise: product rotation, proper food handling, receiving, and quality assurance
• Provide exceptional customer service by building relationships, solving problems, and driving sales
• Handle cash: bank deposits, give change for cashiers, reset and count registers
• Build and train the team; supervise sales associates in the performance of their assigned duties
• Develop leadership skills while aiding in team growth

• 1–2 years of retail experience with progressive responsibility
• Valid driver’s license strongly preferred

Ability to regularly lift up to 50 lbs and lift items above shoulder height.

Flexible, full‑time schedule including weekdays, evenings, weekends, and holidays. Ability to operate power equipment such as slicers, walkie lifts, and forklifts. Availability for occasional night‑time alarm responses and shift work at other local stores.

Minimum age 18. High school diploma or equivalent. Successful completion of pre‑employment checks, including drug screen and criminal background check. Basic computer skills required. Candidates who work for a GFS customer must provide a letter of support from their management if selected for interview.

• Healthcare benefits effective first day
• Immediate 401(k) retirement plan with company match, no waiting period
• Company profit‑sharing after 90 days of employment
• Holidays off: closed on Thanksgiving, Christmas, New Year’s Day, and Easter

Equal Employment Opportunity is a matter of policy at Gordon Food Service, Inc. and we are committed to a work environment in which all individuals are treated with respect and dignity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to  and use the words "Accommodation Request" in your subject line. All Gordon Food Service locations are tobacco-free. Gordon Food Service is a drug-free workplace and conducts pre‑employment drug tests.