Counter Sales Associate
Listed on 2026-06-14
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Retail
Customer Service Rep, Retail Sales
If you want to work with a purpose-driven organization that has a family culture, keep reading! Famous Supply is a place for positive, growth-oriented, high-performers, not someone who’s just interested in another “job” where time is traded for pay.
Counter Sales Associates provide superior service to customers at the Famous Supply branch, in person and via the phone. We specialize in plumbing and HVAC. Knowledge in these fields is preferred to keep our customer service efficient. Counter Sales Associates help contractor customers get the materials they need so they can get back to their job.
Famous Supply is looking for Counter Associates at our Mentor, OH location! Position
Hours:
Monday-Friday 7am-4:30pm, rotating Saturdays 8am-11am
Job Responsibilities
- Provide friendly and helpful customer service
- Understand customer needs
- Provide the products and solutions to meet customer needs
- Process and schedule customer orders
- Manage Open Orders and customer Bids
- Pull orders from the warehouse to serve customers
- Keep counter area clean and organized
- HVAC and/or Plumbing knowledge
- Customer service mindset
- Ability to use computer
- Ability to stand on feet for majority of an 8-hour day
- Ability to work in a fast-paced environment
- Ability to lift a minimum of 50 lbs.
- Forklift experience
- RF Scanner Experience
- Warehouse Experience
- Health, Vision, and Dental Insurance
- Paid Time Off (Vacation and Holidays)
- Paid Maternity and Paternity Leave
- 401K Employer Match
- Bonus Opportunity
- Strong Culture through our 40 Fundamentals
- Family Atmosphere
- Fitness Reimbursement Program
- Associate Referral Bonus Program
- Learning and Development Opportunities
- Leadership Development Program
- Career Growth Opportunities
We continually strive to create a diverse work culture and seek applicants from all backgrounds to ensure we hire the best, most creative talent on our team. Famous Supply provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, genetic information, military service, or veteran status, or other legally protected characteristic under federal, state and local law, and prohibits discrimination and harassment of any type.
Applicants must be lawfully authorized to work in the United States.
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