Customer Experience Coach & Checkout Leader
Job in
Mentor, Lake County, Ohio, 44060, USA
Listed on 2026-07-16
Listing for:
JCPenney
Full Time
position Listed on 2026-07-16
Job specializations:
-
Retail
-
Management
Job Description & How to Apply Below
JCPenney in Mentor, OH is seeking a Customer Experience Supervisor I. You will lead associates, coach on customer service, and drive training and checkout strategies to grow profitable sales.
Responsibilities include modeling customer service, coaching cashiers on checkout, managing resources at peak times, handling interview and hiring workflows, and upholding performance standards across shrink, safety, and productivity.
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