Retail 3IC - Harbourtown

Posted Monday 27 July 2026 at 2:00 pm

Before it was called Activewear, Lorna Jane imagined it, designed it, and defined it creating a movement that redefined how women move, dress, and live.

Today, we lead with purpose creating elevated Activewear that supports movement, confidence, and modern life. Guided by conscious design and an active spirit, we believe in the power of women to create change that goes far beyond what they wear.
At Lorna Jane, you don't just join a brand - you help lead what's next.

We're looking for a bubbly, driven Third in Charge to join the team at Lorna Jane Harbourtown - one of our Outlet Platinum stores, known for consistently delivering exceptional results and customer experience.

This role is ideal for someone early in their retail career who wants to fast-track their growth with a premium active wear brand. You don't need leadership experience - just a genuine love of retail and customer service, and the drive to learn fast. You'll be the go-to for all things operations and visual merchandising, keeping the store running efficiently and looking its best, while never losing sight of the customer in front of you.

• Be the go-to for day-to-day store operations - stock control, replenishment and loss prevention - keeping Chermside running smoothly as it steps into Platinum tier.
• Support your leaders with visual merchandising standards, helping execute floor moves, displays and seasonal setups that bring the store to life.
• Stay customer-focused even while heads-down on ops. Stop, drop and serve, and make sure no customer goes unassisted.
• Support the Store Leader to achieve sales targets and store KPIs, contributing individually and helping the team hit its numbers.
• Build genuine relationships with regular customers and represent the Lorna Jane brand with energy and enthusiasm on the floor.

• Someone who understands that our customers are No.1 - you naturally stop, drop and serve, even when you're deep in the daily ops.
• A bubbly, enthusiastic personality who brings energy to the floor and genuinely enjoys connecting with people.
• Experience in retail or customer service.
• Quick and efficient, with a natural eye for detail and a love of getting things done right.
• Confidence across stock control, visual merchandising and daily store routines.
• Comfortable stepping up and taking ownership of the store when needed.

We offer:

• A supportive roster that promotes genuine work-life balance
• Ongoing training and leadership development
• Clear career progression opportunities
• Generous staff discounts on the latest Lorna Jane collections
• Complimentary Lorna Jane active wear to get you started
• Access to our Employee Assistance Program