Shift Lead

Crumbl Cookies is hiring immediately for Shift Leads to join their team!

We are looking for an experienced and skilled Shift Lead with remarkable skills, who will run a store effectively and with attention to detail.

Our Shift Lead candidates are required to be in constant contact with the staff and customers. They need to be able to ensure their staff provides the highest quality product and customer services and monitors the overall quality of the cookies we sell.

A shift lead will be responsible for leading employees and ensuring that the store operates efficiently during their assigned shift. Must be available to either open the store in the AM (start time 6/6:30am) or close the store (10/11pm).

• Manage all the basics of running the store
• Make sure employees that report to you meet performance expectations
• Keep employees moving at a quick/accurate pace
• Handle all customer service complaints/issues
• Keep the store clean
• Give clear instructions to employees
• Ensure that the work environment is safe, secure, and healthy
• Meet deadlines
• Ensure Great customer service at all levels

• Flexible Schedules
• Tips
• Employee discount
• Fun, positive work environment
• Promotion potential and raises based on performance